FAQs

 

How long will Shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Product will be shipped within 48 business hours. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How does it work?

Vital Heater uses Thermo-Ceramic Technology with maximum air circulation to warm the space.

What is the heat coverage?

Vital Heater heats up to 23.2 square meter.

What are the 7 colors that the unit can change to?

Orange, Green, Blue, Yellow, Purple, Teal, and Clear.

What are the fan speed settings?

Vital Heater has 3 fan speed settings, low, medium, and high.

Is it ETL listed?

Yes, Vital Heater is ETL listed.

What are the safety features?

Vital Heater has an anti-tip sensor and an auto shut off feature.

How long is the cord?

The cord is 1.8m long.

Dimensions and Weight?

Dimensions: 0.147m . (L) X 0.145 m. (W) X 0.163 m. (H) Weight: 0.99 kg.